(2011). EFFECTIVE crisis communication: Moving from crisis to opportunity. Sage.
Chicago Style aipamenaEFFECTIVE Crisis Communication: Moving from Crisis to Opportunity. Sage, 2011.
MLA aipamenaEFFECTIVE Crisis Communication: Moving from Crisis to Opportunity. Sage, 2011.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.