(2011). EFFECTIVE crisis communication: Moving from crisis to opportunity. Sage.
Chicago-viite (17. p.)EFFECTIVE Crisis Communication: Moving from Crisis to Opportunity. Sage, 2011.
MLA-viite (9. p.)EFFECTIVE Crisis Communication: Moving from Crisis to Opportunity. Sage, 2011.
Varoitus: Nämä viitteet eivät aina ole täysin luotettavia.