(2011). EFFECTIVE crisis communication: Moving from crisis to opportunity. Sage.
Citazione stile Chigago Style (17a edizione)EFFECTIVE Crisis Communication: Moving from Crisis to Opportunity. Sage, 2011.
Citatione MLA (9a ed.)EFFECTIVE Crisis Communication: Moving from Crisis to Opportunity. Sage, 2011.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.