(2011). EFFECTIVE crisis communication: Moving from crisis to opportunity. Sage.
Chicago (17e ed.) BronvermeldingEFFECTIVE Crisis Communication: Moving from Crisis to Opportunity. Sage, 2011.
MLA (9e ed.) BronvermeldingEFFECTIVE Crisis Communication: Moving from Crisis to Opportunity. Sage, 2011.
Let op: Deze citaties zijn niet altijd 100% accuraat.