(2011). EFFECTIVE crisis communication: Moving from crisis to opportunity. Sage.
Chicago-referens (17:e uppl.)EFFECTIVE Crisis Communication: Moving from Crisis to Opportunity. Sage, 2011.
MLA-referens (9:e uppl.)EFFECTIVE Crisis Communication: Moving from Crisis to Opportunity. Sage, 2011.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.