Cita APA (7th ed.)

FAGGIANO, . V. M. (2012). Critical incident management: : a complete response guide. CRC Press.

Cita Chicago (17th ed.)

FAGGIANO, Vincent. McNall. Critical Incident Management: : A Complete Response Guide. CRC Press, 2012.

Cita MLA (9th ed.)

FAGGIANO, Vincent. McNall. Critical Incident Management: : A Complete Response Guide. CRC Press, 2012.