FAGGIANO, . V. M. (2012). Critical incident management: : a complete response guide. CRC Press.
Lua i Stíl Chicago (17ú heag.)FAGGIANO, Vincent. McNall. Critical Incident Management: : A Complete Response Guide. CRC Press, 2012.
Lua MLA (9ú heag.)FAGGIANO, Vincent. McNall. Critical Incident Management: : A Complete Response Guide. CRC Press, 2012.
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