FAGGIANO, . V. M. (2012). Critical incident management: : a complete response guide. CRC Press.
芝加哥风格引文FAGGIANO, Vincent. McNall. Critical Incident Management: : A Complete Response Guide. CRC Press, 2012.
MLA引文FAGGIANO, Vincent. McNall. Critical Incident Management: : A Complete Response Guide. CRC Press, 2012.
警告：这些引文格式不一定是100％准确.