(2011). Effective crisis: : moving from crisis to oppurtunity. Sage.
Čikaški stil citiranja (17. izdanje)Effective Crisis: : Moving from Crisis to Oppurtunity. Sage, 2011.
MLA način citiranja (9. izdanje)Effective Crisis: : Moving from Crisis to Oppurtunity. Sage, 2011.
Upozorenje: Ovi citati možda nisu uvijek 100% točni.